Uber, Cabify, inDrive, and Taxis in Cancun: How to Get Around from the Airport and Around the City (2026 Guide)

Getting around Cancun can be easy if you know which transportation options to use and how they actually work. This updated guide explains everything you need to know before you land.

Do Uber, Cabify, or inDrive work in Cancun?

Yes! Uber works in Cancun, and you can request rides from hotel zones, downtown, and many tourist areas. However, driver availability may be limited at times, and wait times can be longer than in larger cities.

Alternatives like Cabify and inDrive are also available in some areas of Cancun, providing additional options if Uber is not available.

Can you use Uber or ride-hailing apps from the airport?

The situation at Cancun International Airport is unique. While the Uber app allows rides to and from the airport, pickups within the passenger bays may not be officially authorized due to regulations and agreements with traditional taxis.

This means that although you can technically request an Uber, your driver may ask you to meet them outside the airport’s federal zone, which can be inconvenient with luggage or after a long flight.

Many travelers prefer:

• Pre-booked private transfers (ideal for hassle-free trips)

• Authorized airport taxis

• Shuttles or ADO buses

Practical Tips for Safe Travel

✔ Negotiate the fare with traditional taxis before getting in if you’re not using an app.

✔ Confirm your full destination (hotel, exact address).

✔ If using Uber or Cabify outside the airport, ask your driver to meet you at a visible pickup point outside the terminal.

✔ Book transfers or tours in advance, especially during peak season.

 Discover Maya: Full Transportation and Travel Assistance in Quintana Roo

At Discover Maya, we don’t just organize airport-to-hotel transfers. We can help you get around all over the Riviera Maya, whether it’s for:

• Cenote excursions

• Tours to Mayan ruins

• Island trips

• Transportation within Cancun, Playa del Carmen, and Tulum

With our support:

• You arrive safely and comfortably at any destination.

• You avoid confusion with local taxis or ride-hailing apps.

• You have local support whenever you need it.

• You can plan your entire trip—from transfers to activities and excursions—with experts who know the area inside out.

  
  

To complement this guide, watch our step-by-step video on transportation in Cancun and the Riviera Maya:

https://www.youtube.com/watch?v=t2bj6pzWjTg

Getting around Cancun and the Riviera Maya makes a big difference. Planning your transportation and excursions in advance ensures comfort, safety, and more time to enjoy your trip to the fullest.